Apprenticeship - Client Relation

What You Will Do

• Prepare a manual book which will be reviewed by each of PIC Client Relations. 
• Prepare a socialization material which will be reviewed by each of PIC Client Relations. 
• Make a call to insurance participants for failed delivery of cards and get the correct address. 
• Doing a reminder via email for premium billing that is due. 
• Doing a reminder for client Health Talk. 
• Welcome call with adjustment draft. Such as: To confirm that the policy issuance email was already received; Inform to client the name of the Client Relation PIC’s whose handles the client; To confirm to clients PIC’s whose handle the daily, and or acting as Client PIC’s regarding the policy’s that client have. Also ask for the phone number that can be contacted by PIC Client Relations

Required Skills and Abilities

• Final year student or Fresh graduate from any major. 
• Willing to do WFO (3x a week) & WFH (2x a week) in South Jakarta. 
• Committed to do 6 months internship. 
• Experienced and able to operate Microsoft Office Tools (Word, PowerPoint, Outlook, and Excel). 
• Excellent communication skills (written and speaking) both in English and Indonesian. 
• Can-Do attitude.

Prudential's purpose is to help people get the most out of life.  
 
We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions.  
 
We pledge to make Prudential a place where you can Connect, Grow and Succeed. 
 
About us: 
 
Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa.  
 
We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people’s wealth, help them grow their assets, and empower them to save for their goals.  
 
The business has more than 18 million life customers in Asia and Africa. Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York.