Sales & Marketing Trainee - Communications

The Programme

Provide support to the Marketing Department in managing social media channels IG & Facebook, Google My Business, TripAdvisor for Mads Lange and Api Jiwa. Sales & Marketing Trainee is responsible for ongoing updates about the brand and service of Capella Ubud in social media accounts to engage customers. 
 
The Sales & Marketing Trainee will be required to conduct their duties in a courteous, safe, and efficient manner, in accordance with Capella Ubud, Bali standard. Become a role model of company's culture. Always provide exceptional and professional levels of service to all talents. 
 
The Role:

• Working in tandem with Director of Marcomm and Graphic Designer and Content Creator in curating social media content. 
• Handling daily response to comments, questions and inquiries on social media. 
• Tracking social media influencers and guest posts. 
• Assist with social media performance report. 
• Assist with general day-to-day administrative tasks. 
• Regular monitoring the competitor social media sites and creating analysis reports.

Required Skills and Abilities

• An active student that enrolled in a college or University preferably in Hotel/Hospitality Management, Communications or Marketing. 
• Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relations. 
• Very good command in spoken and written English, additional languages will be an advantage. 
• Great attention to detail and accuracy with the ability to multitask and prioritize. 
• Possess a great communication skill 
• Good conflict resolution skills with decision making and judgmental skills. 
• Flexible regarding work schedules. 
• Strong email etiquette. 
• Proficiency in Microsoft Office Software: Word, Excel, Power Point, Social media platform: IG, Facebook, Google My Business, TripAdvisor

About Us: 
 
The Capella Hotels and Resorts collection consists of properties in Singapore, Sydney, Bangkok, Hanoi, Ubud, Shanghai and Hainan.  
 
Set to open in the coming years include properties in Taipei, Kyoto, South Korea, Riyadh and the Maldives. Capella Hotels and Resorts was awarded as "Best Hotel Brand in the World" in the Travel + Leisure World’s Best Awards 2023.  
 
The exceptional hospitality brand focuses on crafting authentic, cultural experiences for its guests, combining a legacy of thoughtful design with the highest level of personalized service.  
 
Auriga is a wellness spa concept inspired by the cycles of the moon.  Each Auriga signature treatment is carefully crafted to take into account the impact these different cycles have on our physical and emotional well-being.