F&B Service Trainee - Finance/Economics

The Programme

The Food & Beverage Intern duty is to see that given tasks are carried out in line with service standards while comprehending the brand and product to complete tasks and provide support to the Food & Beverage team in ensuring that the highest standards of service are offered to our guests.  
 
The Food & Beverage Intern will receive daily training on all important responsibilities within the sub-divisions.  
 
The individual will collaborate closely with teammates from other departments, as well as leaders, and will have direct contact with our stakeholders. You will have to welcome and handle any guest at the restaurant by anticipating guest needs and give warm farewell as last impression at restaurant. 
 
The Role:

• Be attentive and anticipate guests' service needs, including creating connections to understand their preferences to provide personalized service. 
• Be knowledgeable of food and beverage items on the menu and could recommend menu combinations and up sell alternatives. 
• Assist other colleagues to ensure proper coverage and prompt guest service. 
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 
• Recognizes the importance of Forbes standards to deliver excellent service performance. 
• Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. 
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.

Required Skills and Abilities

• An active student that enrolled in a college or university preferably in Hotel/Hospitality Management, Finance or Economy program. 
• Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relations. 
• Very good command in spoken and written English, additional languages will be an advantage. 
• Great attention to detail and accuracy with the ability to multitask and prioritize. 
• Possess great communication skills. 
• Ability to focus attention on guest needs, remaining calm and courteous at all times. 
• Flexible regarding work schedules. 
• Highly responsible and reliable. 
• Frequent lifting carrying up to 30 lbs. 
• Occasional ascending or descending ladders and stairs. 
• Ability to work cohesively with fellow colleagues as a part of the team with minimum supervision. 

About Us: 

The Capella Hotels and Resorts collection consists of properties in Singapore, Sydney, Bangkok, Hanoi, Ubud, Shanghai and Hainan.  
 
Set to open in the coming years include properties in Taipei, Kyoto, South Korea, Riyadh and the Maldives. Capella Hotels and Resorts was awarded as "Best Hotel Brand in the World" in the Travel + Leisure World’s Best Awards 2023.  
 
The exceptional hospitality brand focuses on crafting authentic, cultural experiences for its guests, combining a legacy of thoughtful design with the highest level of personalized service.  
 
Auriga is a wellness spa concept inspired by the cycles of the moon.  Each Auriga signature treatment is carefully crafted to take into account the impact these different cycles have on our physical and emotional well-being.