The operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.
The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
What You Will Do
- Manage ShopeeFood Community Database.
- Manage ShopeeFood Rider Engagement Activity Database & performance.
- Manage supply and service quality based on ShopeeFood Rider Engagement Data.
Required Skills and Abilities
- Currently pursuing final semester (7 or 8) or fresh graduate from a reputable university (preferably in Computer Science, Information System, Statistics, or Math).
- Proficient in Ms. Excel & Google Sheets.
- Have a great interpersonal & communication skill.
- Job type:Internships
Computer Science, Information Systems, Mathematics, Statistics
- Closing Date:29th Jun 2021, 6:00 pm