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Social Media Engagement Internship

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What You Will Do 

  • Engage with community members through multiple social media platforms (WhatsApp, Facebook, Instagram).
  • Answer member questions about GrabExpress products, services, and events.
  • Resolve community member complaints by determining the root cause, providing appropriate solutions/alternatives, and following up to ensure resolution.
  • Publish and share daily social media content and encourage community members to take actions.
  • Keep records of community members interactions & compile reports on customer satisfaction. 

Required Skills and Abilities 

  • Excellent communication skills.
  • Has positive attitude and customer oriented.
  • Ability to multitask, prioritize and manage time effectively.
  • Has competency in Microsoft office suite especially MS Excel. 
Closed a day ago
Closed a day ago
  • Job type:Internships
  • Citizenships:

  • Locations:

    Jakarta

  • Closing Date:1st Dec 2020, 6:00 pm

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